Our Return Policy

The Small Print

In the unlikely event that you wish to return your products, please contact us at theecoearthshop@gmail.com

Products are subject to our 14 day return policy

Products must be in their original packaging, unopened and unused 

The request for refund must be sent within 14 days of receiving the item

The return postage is the responsibility of the buyer

Damaged Items

We request that you send photo evidence of items that have been received damaged so that we can query this with the delivery company. 

Damaged items will be refunded or replaced.

We kindly request that the damaged product be returned to us